This policy explains what personal data Dream Tourers collects through this website and when you contact or travel with us, and what rights you have under the EU General Data Protection Regulation (GDPR).
Who we are
Dream Tourers, Rua Doutor Manuel de Arriaga 34, 1.º Esq., 2745-158 Queluz, Portugal. Contact: dreamtourers@gmail.com, +351 911 061 155.
What we collect and why
- Messages you send us by WhatsApp or email (name, contact details, travel dates, group size, pickup address) so we can answer you and organise your trip.
- Booking requests you send through the form on this website (name, email, phone or WhatsApp number if you add it, travel date, group size, pickup area and your message). The request is emailed to us and kept in our website’s admin area so we can reply and organise your trip.
- Booking details that GetYourGuide or Viator pass to us when you book there, so we can run the tour. Those companies process your booking under their own privacy policies.
- Basic technical data (such as IP address and browser type) recorded in our web host’s server logs to keep the site secure and working.
This website does not use advertising or analytics cookies. When you use a booking or WhatsApp button, we count the click without identifying you.
Who we share it with
Only the people and services needed to provide your trip and this website: our guides, the boat operator when a boat trip is booked, WhatsApp (Meta) when you message us there, and our web host. We do not sell personal data.
How long we keep it
We keep personal data only for as long as we need it for the purposes above, or for as long as Portuguese law requires, for example for tax records.
Your rights
You can ask us to access, correct or delete your data, to restrict or object to its use, or to receive a copy of it. Write to dreamtourers@gmail.com. You can also complain to the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (CNPD).
Last updated: 12 October 2026